Privacy Policy for AmaliaMare
Effective Date: 06-01-2026
At AmaliaMare, we value the privacy of our guests and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a reservation, or stay at our rooms. Please read this policy carefully to understand how your personal data is handled.
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1. Information We Collect
We collect personal information to provide better services and improve your experience. The types of information we collect include:
– Personal Identification Information: Name, email address, phone number, address, date of birth, gender.
– Reservation Information: Reservation details, check-in/check-out dates, room preferences, special requests.
– Payment Information: Credit card details or other payment information (securely processed by third-party payment providers).
– Guest Preferences and Feedback: Information regarding your preferences, requests, feedback, or survey responses.
– Usage Data: Information related to your interactions with our website or mobile app, including browser type, IP address, and device information.
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2. How We Use Your Information
We use the personal information we collect for the following purposes:
– To Provide Services: To process and manage your reservations, check-ins, and check-outs, and ensure that your stay meets your expectations.
– Customer Support: To respond to inquiries, address requests, and assist with any issues during your stay.
– To Improve Our Services: To improve the quality of our services, facilities, and guest experience through feedback and usage data analysis.
– Marketing and Promotions: To send you promotional emails, special offers, or updates about upcoming events (with your consent, where required).
– Security and Legal Compliance: To comply with applicable laws, regulations, or legal obligations, and protect against fraud, unauthorized access, and other unlawful activities.
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3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
– Service Providers: We may share your information with third-party service providers that help us manage reservations, payments, marketing, or other functions (e.g., payment processors, email platforms).
– Legal Requirements: We may disclose your personal information if required by law or legal processes, such as to comply with a court order or government request.
– Affiliates and Business Partners: We may share data with affiliated hotels or partners for marketing purposes, but only with your consent where required.
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4. Data Security
We use industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure payment gateways, and regular security assessments. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
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5. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and track usage patterns. Cookies help us remember your preferences, analyze website traffic, and improve site functionality. You can manage your cookie preferences through your browser settings.
For more information on cookies, please refer to our Cookie Policy.
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6. Your Rights and Choices
You have certain rights regarding your personal data. These rights may vary depending on the jurisdiction in which you reside, but generally include:
– Access: You have the right to request access to the personal information we hold about you.
– Correction: You may request correction of inaccurate or incomplete information.
– Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
– Opt-Out of Marketing: You may choose not to receive marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us using the details below.
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7. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. These third parties have their own privacy policies, and we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
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8. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information as soon as possible.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
– Email: info@amaliamare.gr
– Phone: +30 6985827038
– Address: 1st Coastal Street 35, New Vrasna
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By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.